Commercial Support Desk
420 Infection Control Way
Fresno, CA 93720
United States
Share the product category, care setting, and documents your team needs. Requests can be routed to product, clinical, service, or procurement support.
420 Infection Control Way
Fresno, CA 93720
United States
+1-800-555-0174
[email protected]
Include product family and site count in the subject line.
Commercial desk: Mon–Fri, 8:00–18:00 PT
FSE escalation: 24/7 routing for active programs
Document requests: target 48 hours
For regulated medical products, a specific opening message speeds routing. Include the category under evaluation, care setting, whether the request is for procurement or clinical review, and which documents are required—IFU, UDI record, CE MDR statement, FDA 510(k) reference where applicable, storage requirements, or training materials.
Use this form for consumable planning, infection-control replenishment, service escalation, or GPO onboarding. Please avoid including protected health information.
